Privacy

Website Privacy Policy

1. Introduction

• This Privacy Policy explains how Holistic Health Acupuncture (“we,” “us,” “the Clinic”) collects, uses, discloses, and protects personal information collected through HolisticHealthAcupuncture.com (“the Site”).

2. Information We Collect

• Information you provide: name, email, phone, appointment details, health information shared for appointments or forms, payment information (processed via third-party payment processors).
• Automatically collected: IP address, browser type, device information, pages visited, cookies, and analytics data.
• Third-party sources: appointment scheduling platforms, payment processors, or other services you choose to connect.

3. How We Use Information

• Provide services and manage appointments.
• Communicate with you (appointments, reminders, follow-ups, marketing if consented).
• Process payments and billing.
• Improve the Site and user experience.
• Comply with legal and regulatory obligations.

4. Legal Basis (where applicable)

• Performance of a contract (appointments, payment).
• Consent (marketing communications).
• Legitimate interests (site security, analytics), except where overridden by applicable law.

5. Cookies and Tracking

• We use cookies and similar technologies for site functionality, analytics, and marketing. You can control cookies via browser settings; disabling some cookies may affect Site functionality.

6. Health Information and Special Categories

• Health information you provide may be sensitive. We treat such information with additional care. If you are a patient, protected health information (PHI) submitted through clinic systems may be governed by healthcare privacy laws (e.g., HIPAA) and clinic-specific privacy practices.

7. Sharing and Disclosure

• We do not sell personal data. We may share information with:
  • Service providers (hosting, analytics, payment processors).
  • Healthcare partners necessary to provide care (with your consent).
  • Legal authorities if required by law or to protect rights.
• We require service providers to protect data consistent with this Policy.

8. Data Security

• We use administrative, technical, and physical safeguards to protect information. No method is 100% secure; we cannot guarantee absolute security.

9. Data Retention

• We retain personal data as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by the type of information and applicable law.

10. Your Rights

• Depending on jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to processing or request portability. To exercise rights, contact us at the address below. We will verify requests as required by law.

11. Children

• The Site is not intended for children under 13 (or applicable age). We do not knowingly collect personal data from children without parental consent.

12. International Transfers

• Personal data may be transferred to and processed in the United States or other countries. We take steps to protect data according to applicable laws.

13. Changes to this Policy

• We may update this Policy. Material changes will be posted with an updated effective date.

14. Contact

• For privacy questions or to exercise your rights, contact: Holistic Health Acupuncture Email: holistichealthacu@gmail.com or call 541-482-1650.

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Acupuncture for Southern Oregon

Holistic Health Acupuncture serves Southern Oregon’s Rogue Valley including Medford, Ashland, Talent, Phoenix, Central Point, Eagle Point, Jacksonville, Grants Pass, Shady Cove, Yreka, Rogue River, White City, and Gold Hill.

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